At Evolved Sound, we truly appreciate it when our clients take the time to provide us with helpful feedback. Below is a sampling of what some of you have had to say. More will be added in the future.
"The system has been fine and reliable. In the long term your product will be more cost effective compared to what we were running in the past through our previous supplier."
"We finally had the on hold music system connected by our phone people. It is now working very well and we may look at changing the music down the track too".
"The MOH software has been great - we tried a CD player but then it died. We tried the radio but it kept drifting off the station. We had silence for ages but then customers didn't know if we'd hung up on them - not good customer service!"
Circuit Link International
"Since we have been running the on hold system we have received a lot of positive feedback from our staff. They have said using on hold is a great way to provide customers with information that they don't already know about. We found the order process to be very easy and overall we are very happy with the end result."
"I would like to thank Evolved Sound for their professionalism and efficiency in assisting SPC Ardmona produce a new and greatly improved on-hold message. The new message now provides callers with up to date information about new products and general company information."
"Although we don't put callers on hold too much we do receive positive feedback. Callers have said it is good to have some relevant information to listen to while on hold rather than the local radio station. With that in mind we know when they are placed on hold with the system supplied by Evolved Sound they will be looked after".
Choice Hotels Australasia
"I found the system worked great for us. Customers now can enjoy learning about our business while on hold instead of hearing silence. We can also create our own messages to suit our needs for sales or special occasions. Very happy with the system and the efficient installation ."