On Hold Equipment

Our latest On Hold players

Provide excellent sound quality as well as fantastic flexibility, allowing for numerous updating options. Once connected, your system will run flawlessly for many years to come.

On Hold Equipment 1

Flash Drive On Hold System

Network On Hold System

Network On Hold System

Flash Drive On Hold System

Simply connect this commercial grade player for continuous on hold playback.

  • Very reliable and exceptional sound quality.
  • Automatically restarts after power surge / loss of power.
  • Equipped with a USB Flash Drive cartridge for easy updating.

Would like to continuously play an extensive catalogue of pre-recorded audio content for telephone on hold or other retail / point of sale applications.

  • Fully digital system with no moving parts for maximum reliability.
  • USB Flash Drive included.
  • Plays a continuous stream of mp3 recording(s) in a loop (repeat ONE or repeat ALL).
  • Works with all PABX / PBX phone systems with an on hold audio input.
  • Storage capacity is only limited by the size of the USB Flash Drive.
  • Tracks can be selected via a push button.
  • 1 track can be set to continuously play on repeat, or all tracks can be set to run from start to finish, then repeat again (repeat ALL).
  • Recorded content is pre-programmed onto the USB Flash Drive.
  • On / Off button.
  • Repeat 1 track or ALL tracks button.
  • Track select forward or backwards button (depends upon content).
  • Volume increase / decrease button.
  • Power On LED.
  • 3.5mm output sockets – Line Out (stereo).
  • Audio socket (connects to telephone on hold Line Isolation Unit).
  • Power DC 12 Volts – 500 mA socket connection for power.
  • MP3

L = 19 cm x W = 11 cm x H = 3cm

Providing your business phone system has the ability to place callers on hold and / or currently has an audio device  (such as a radio) connected on-hold then your business is fully compatible. Our Flash Drive On Hold System simply needs to be connected, switched on and it will run continuously without fail.

Network On Hold System

Our Network On Hold system allows for dynamic message scheduling and automatic updates from our studio.

  • Schedule the commencement and expiration dates of messages.
  • Prioritise messages according to rotation or the messages you want to heard often.
  • Automated & fast updates from our studio to your callers over the internet.
  • Not a streaming service, so very minimal internet resources is required. The Internet connection is only used for updates of small file sizes.
  • Very compact and solid with no moving parts for maximum reliability and outstanding sound quality.
  • Supports 2 output zones – which can be used for telephone on hold messages or separate overhead background music playlist for a shop or business environment.
  • Music playlists can be programmed to play a specific mood or genre of music at certain times of the day. The system supports many tailored music scheduling, programming and playlist formulations. The client can supply their own music to be added to the playlist, or leverage off Evolved Sound’s huge playlist and music capabilities.

Require timely and immediate control over each on hold message and music track and / or foresee the need for more frequent content updates. The system also allows for centralised remote administration of single or multiple sites. This makes updating instantaneous, while also significantly reducing the time and cost to update compared traditional systems.

  • Real time mixing of messages and music to create an endless dynamic on hold broadcast.
  • Message scheduling to commence and expire on certain dates, days of the week or times of the day.
  • Fully digital audio ensures that your content always sounds fantastic, clear and easy to listen to.
  • Almost unlimited messages and music capacity.
  • Incorporates the latest state of the art ‘fuzzy logic’ formula to achieve the optimal message on hold and music on hold rotation rate.
  • Instant user control over content scheduling.

Each office site must have permanent broadband internet connectivity. The system plugs into a standard network router port to allow for updates. DHCP is enabled by default and static IP can be configured. The Internet connection is only used for updates of small file sizes. The system will still play as per the current programming arrangement if there is no internet connectivity.

Works with all PABX / PBX phone systems with an on hold audio input.

Providing your business phone system has the ability to place callers on hold and / or currently has an audio device (such as the radio) playing on hold – then you’re ready to go, it’s that simple.

 

On Hold Equipment 4
On Hold Equipment 2

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