Message Recording Service

With information you provide, we carefully formulate on hold messages to meet your business, customer relationship and marketing objectives.

On Hold Messages Recording Service inclusions

  • Evolved Sound - Arrow Icon Blue Creative Message Scripting assistance (see below).
  • Evolved Sound - Arrow Icon Blue Premium Voice Selection from our highly talented voice artists.
  • Evolved Sound - Arrow Icon Blue Comprehensive Music Selection from our massive music library.
  • Evolved Sound - Arrow Icon Blue Recording and Mastering to commercial broadcast standards.
Your recordings become final only when you’re 100% happy with the final sound! We then give you the option of having your messages produced in a specialised digital format to then be loaded easily into one of our On Hold Systems.  In addition, have the capacity to produce for cloud based phone systems. Our Voice Over IP On Hold messages are produced for optimum playback clarity over cloud phones.

Custom produced On Hold Music and Messages produced by Evolved Sound can be licence free, so your business won’t be required to pay any additional fees to governing bodies including OneMusic New Zealand. This can result in considerable yearly savings, especially when multiple external lines or locations exist. Please note that these same laws also apply to VoIP Messages On Hold. Any example of this are offices running Cisco, Polycom, Yealink, 3CX, MS Teams, Broadsoft or SNOM VoIP phone systems.

Creative Phone Message Scripting Service

After learning the ins and outs of your business, we get to work!

Our expert copywriters craft messages that explain to callers what your business is all about, and how they will benefit from utilising your services.  Once the message is exactly the way you want it, you and ONLY YOU may exercise final script approval.

Business Phone Recordings - example scripting topics

  • Evolved Sound - Arrow Icon Blue Advertise of a new product or service range.
  • Evolved Sound - Arrow Icon Blue Respond to frequently asked questions.
  • Evolved Sound - Arrow Icon Blue Integrate company promotions.
  • Evolved Sound - Arrow Icon Blue Seasonal greetings.
  • Evolved Sound - Arrow Icon Blue Advise of changes to administrative information.
  • Evolved Sound - Arrow Icon Blue Thank clients for their ongoing business and support.
  • Evolved Sound - Arrow Icon Blue Highlight recent company achievements.
  • Evolved Sound - Arrow Icon Blue Introduce staff members.
  • Evolved Sound - Arrow Icon Blue Expore Tips and Tricks relating to your products or doing with your company.
  • Evolved Sound - Arrow Icon Blue Convery light hearted information such as company trivia or comedic interludes.

The list goes on!

IVR / Voicemail Message Recording Service

Our services can extend to

  • alt="" Interactive Voice Recording (IVR Messages).
  • alt="" Message Queue prompts and Auto Attendants.
  • alt="" After Hours / Closure Messages.
  • alt="" Voicemail greetings for mobile, office, home and personal message banks.
  • alt="" Traditional Answering Machine Messages.

For customised on hold messages that both welcome and educate callers, Evolved Sound has your back covered! We promise to provide you with superior work that is sure to fit your budget.  From small businesses to large corporations, we look forward to making you sound fantastic.

What they are saying about us...

"I found the system worked great for us. Customers can now enjoy learning about our business while on hold instead of hearing silence. We can also create our own messages to suit our needs for sales or special occasions. Very happy with the system and the efficient installation."
Amcal Pharmacies
"The system has been fine and reliable. In the long term, your product will be more cost effective compared to what we were running in the past through our previous supplier."
John Crane
"We finally had the on hold music system connected by our phone people. It is now working very well and we may look at changing the music down the track too."
KCI Medical
"The MOH software has been great - we tried a CD player but then it died. We tried the radio but it kept drifting off the station. We had silence for ages but then customers didn't know if we'd hung up on them - not good customer service!"
Circuit Link International
"Since we have been running the on hold system, we have received a lot of positive feedback from our staff. They have said using on hold is a great way to provide customers with information that they don't already know about. We found the order process to be very easy and overall we are very happy with the end result."
Agilent Technologies
"I would like to thank Evolved Sound for their professionalism and efficiency in assisting SPC Ardmona produce a new and greatly improved on-hold message. The new message now provides callers with up to date information about new products and general company information."
SPC Admona
"Although we don't put callers on hold too much, we do receive positive feedback. Callers have said it is good to have some relevant information to listen to while on hold rather than the local radio station. With that in mind, we know when they are placed on hold with the system supplied by Evolved Sound they will be looked after".
Choice Hotels Australasia
"Working with Evolved was great, we choose our voice over artist from the selection of recordings offered on the website. Evolved assisted us with the content of our recording offering insightful input into what makes a message work. The recording was done sooner than expected and we where happy with the review/ feedback process that evolved have in place. It gave us ample opportunity to fine tune the recording to suit our market. We valued our experience with Evolved and have no hesitation in recommending Evolved to others. GAMEHEAD will certainly be using evolved again in the future".
Gamehead
The following clients through sub-contract thank Evolved Sound - Transworld Group, uni Mitsubishi Pencil Co., Swift Freight International, Sheraton Hotels & Resorts, Radisson SAS Hotels & Resorts, Panasonic, Motor Harley-Davidson Cycles & Le Meridien.

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Contact

Tel // 0508 101 055

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 Abraham Vantage Pty Ltd A.C.N. 131 066 781 trading as “Evolved Sound”

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