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The Essential Guide to Building a Customer Service Strategy
Top-notch customer service is essential for any business. Without an excellent customer service strategy, any business can go under. If you are a business owner, …
Dental On Hold Messages – How to Engage Valued Callers
Advertising is expensive and time-consuming, so dental clinics should take advantage of time with their patient as much as possible. Here are some ways to …
How to Create an Amazing Music Experience for your Shoppers
It can feel ominous and uncomfortable when people go into stores without any sounds or music. Due to this, many businesses will add in store …
Vet Clinic On Hold Messages: How to Engage & Relax Callers
No one likes to be put on hold. It’s one of the single most annoying experiences that you can have over the phone. Even if …
The Value in Professional On Hold Messages Compared to Recording Yourself
Introduction: What if we tell you that ordinary phone recordings can potentially make you lose up to 90% of your callers? On the other hand, …
Setting the Perfect Retail Background Music for your Customer’s Mood
Music is everywhere. You can hear it at home, at public parks, on the road, and much more within shopping malls, stores, and other establishments. …
Can Voice Powered Search Strategies Be Applied to Your Business Phone System?
In 2011, the game in customer service changed considerably. It was apparent that businesses would soon adopt artificial intelligence in their systems, and they were …
How to Use Humour in Your On hold Messages for Maximum Engagement
Humour is an active ingredient to spice up life. It provides stress relief, diffuses anger and conflict, triggers the release of endorphins, and helps you …
