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Staff gathering around in an office to review their A/B on hold message campaign testing.

How to A/B Test On Hold Messages with Call to Actions

Get the edge on your competitors and ensure your on-hold messages resonate with customers by using these unique and compelling marketing tips for A/B testing. ...
List of customers in mobile tablet to call back from call centre.

Do Call Back Options Improve the Customer Experience

Many companies are always looking for ways to improve the experience when it comes to customer service. One way to do this is by offering ...

Top Questions to Ask your On Hold Message Supplier

Telephone on hold messages are a must for most businesses these days. Not only do these services allow you to capture current and potential customers ...

Proving the Power of Music in Retail

Music Can Bring Your Clients Home and Encourage Loyalty No matter what you’re selling, the right music can turn browsers into buyers by increasing comfort ...
Technical support concept, business person touching helpdesk icon on screen, hotline assistance service available by phone, chat, email or online to solve incident with computer software, smartphone

How To Profile Target Customers For Measurable Audio Marketing

Besides visual elements, sound is a powerful tool to help your business reach target customers. Voice and music have a huge impact on the emotions ...
Lady centralling managing in store muisc playlist for multiple stores.

The Benefits of Centrally Managing In-Store Music for Multiple Stores

What does your brand sound like? You might know what your brand looks like by examining the colour scheme of your business’s logo or the ...
Picture of a sorry we are closed retail sign.

The Essential Elements to Professional After Hours Recordings

Whether your business is open for only a certain number of hours on a few days a week or 24 hours a day, seven days ...
A male and female office worker reviewing a customer service strategy.

The Essential Guide to Building a Customer Service Strategy

Top-notch customer service is essential for any business. Without an excellent customer service strategy, any business can go under. If you are a business owner, ...

evolve your business with tailored audio marketing

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