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Five Elements of Advertising Scripts That Create Conversions
In TV advertisements, the script is one of the most crucial factors that can help it become memorable and compelling. That’s especially true for radio …
5 Tips to Increase Productivity at Work
It’s not really easy to convince our boss to give us a promotion and a raise if we’re not being productive at work, right? So …
8 Tips to Building That Perfect Auto Attendant
The auto attendant system enables the automatic transfer of callers to the proper department that can assist them. Some businesses seem to think that an …
Creating On Hold Messages that Convert
No one likes to be put on hold, especially your customers. But it’s nearly impossible to always have someone readily available to answer each call …
How to Maximise Inbound Call Sales
As any marketer knows, an outbound call (originating from the office to the potential customer) isn’t exactly a very effective way of marketing. The painful …
4 Clear Signs of Customer Dissatisfaction
For any business, it’s often much more important to hang on to existing customers than to find new customers. According to various studies, your chances …
How Do You Deliver Outstanding Customer Service?
You should never underestimate the importance of quality customer service. Many potential customers end up not buying a really good product because they’ve read a …
Fantastic Customer Service is a Culture, Not a Procedure!
Many people seem to think that there’s a step-by-step process for providing fantastic customer service. Quite a few managers who try to lead their company’s …
