Category: Phone Customer Service

How to Train Your Staff for the Best Customer Service

How to Train Your Staff for the Best Customer Service

Believe it or not, customer service can save the day when other aspects of your company messes up. They can field complaints about products that ...
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Top 5 Business Telephone Etiquette Tips

Top 5 Business Telephone Etiquette Tips

Talking over the telephone is still one of the most common ways to communicate these days. Perhaps it’s even more popular nowadays, especially since just ...
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Tips to Turn an Angry Customer into a Happy One

Tips to Turn an Angry Customer into a Happy One

No matter how great your company is, it is still very likely that you’ll come across a customer who’s dissatisfied with your product or service. ...
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First impressions count with business calls

First impressions count with business calls

In the high flying, business world of today, you only get one chance to make that golden first impression, especially with a new leads and ...
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