Category: Phone Customer Service
How to Train Your Staff for the Best Customer Service
Believe it or not, customer service can save the day when other aspects of your company messes up. They can field complaints about products that ...
February 26, 2015
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Top 5 Business Telephone Etiquette Tips
Talking over the telephone is still one of the most common ways to communicate these days. Perhaps it’s even more popular nowadays, especially since just ...
June 2, 2014
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Tips to Turn an Angry Customer into a Happy One
No matter how great your company is, it is still very likely that you’ll come across a customer who’s dissatisfied with your product or service. ...
February 25, 2014
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First impressions count with business calls
In the high flying, business world of today, you only get one chance to make that golden first impression, especially with a new leads and ...
December 25, 2012
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