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AI Hold Assistants: Is Your Phone System Muting Your Brand?
The “Silent Thief” in Your Kiwi Phone System: Why AI “Hold Assistants” are Muting Your Brand in 2026 If you’re running a business in Aotearoa—whether ...
March 27, 2026
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How to Create the Perfect Custom Store Radio Profile That Connects Your Customers to Your Brand
The Power of a Custom Store Radio Profile A well-crafted in-store music profile does more than fill the silence—it sets the tone for your ...
June 17, 2025
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How to Leverage Dynamic Ads in On-Hold and In-Store Advertising
Dynamic ads have revolutionised customer engagement by allowing brands to deliver precise, targeted messaging that feels personal and relevant. Integrating dynamic ads into on-hold messaging ...
March 5, 2025
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Leisure Centres – The Value in Creating a Custom Radio Experience
For decades, retailers have used in-store music to draw customers into their stores to look around and spend more. Music tailored to that particular retail ...
December 5, 2024
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Why Sound Reaches Front of Mind better than Visuals
Sound has an amazing advantage over visuals when it comes to grabbing attention and leaving an impression. This article will examine why audio marketing is ...
August 16, 2024
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How to A/B Test On Hold Messages with Call to Actions
Get the edge on your competitors and ensure your on-hold messages resonate with customers by using these unique and compelling marketing tips for A/B testing. ...
April 24, 2023
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Do Call Back Options Improve the Customer Experience
Many companies are always looking for ways to improve the experience when it comes to customer service. One way to do this is by offering ...
December 5, 2022
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Top Questions to Ask your On Hold Message Supplier
Telephone on hold messages are a must for most businesses these days. Not only do these services allow you to capture current and potential customers ...
August 15, 2022
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