Blog
Our latest news, updates and information
- All
- In Store Music
- Interactive Voice Response
- Marketing Strategy
- Phone Customer Service
- Phone Message On Hold
- Productivity
- Voice Over Recording
- Voicemails
Tips to Turn an Angry Customer into a Happy One
No matter how great your company is, it is still very likely that you’ll come across a customer who’s dissatisfied with your product or service. ...
February 25, 2014
READ MORE
How To Write A Practical Phone Menu Script
An IVR system can be a gamble because you are not providing what the customer wants—a person to talk to, someone who is empathetic and ...
January 28, 2014
READ MORE
Maximising Outreach for the Holidays with Powerful Phone On Hold Messages
The holidays are sure to guarantee packed shops, crowded malls, and busy shopping lanes. As early as now, people are beginning their holiday shopping for ...
December 12, 2013
READ MORE
Ways Professional on Hold Messages Help Improve Your Image
At any time of the year, many companies have a deluge of customers calling them in order to inquire about services and products. And not ...
December 6, 2013
READ MORE
The Right Words for Your On-Hold Script
Have you ever encountered some of those on-hold voice messages that seem to annoy you more than the fact that they are asking you to ...
November 7, 2013
READ MORE
How frequently should I update my phone on hold messages?
It depends on your business industry, type of callers and marketing plan whether to change it or not. Some organisation use the same phone message ...
February 15, 2013
READ MORE
Phone Messages On Hold Keep Your Customers Happy
In today’s technological business environment, being put on hold as an incoming telephone caller can be time-consuming and frustrating. No one likes to wait for ...
February 6, 2013
READ MORE
Personlised Phone Hold Messages Vs. Silence or Music
Customised advertising on hold messages are significantly better for busy businesses than music or silence while a customer is waiting on hold, and phone messages ...
February 1, 2013
READ MORE