Category: Phone Message On Hold

When you’re running a business, one of the first things you’ll learn is the importance of taking care of your callers. You should be able …

Whenever someone calls your business, the ideal scenario is to have a real person answer as quickly as possible. It is not always going to …

Many businesses have taken the opportunity to engage more effectively with customers using their telephone on hold messages. However, instead of a generic on hold …

What’s Wrong with Silence? Just imagine that you are calling a particular company, and then they put you on hold. While waiting, there’s just silence …

Read some Amazon reviews, and you may notice a trend involving customer service. Great customer service can help increase your ratings. And part of providing …

No one likes to be put on hold, especially your customers. But it’s nearly impossible to always have someone readily available to answer each call …

As any marketer knows, an outbound call (originating from the office to the potential customer) isn’t exactly a very effective way of marketing. The painful …

For people who try to call hotels, it’s a very common experience to be placed on hold. In fact, if you’re running a hotel you …

When a customer calls your hotline, it’s likely if you’re running a busy operation that they’ll be put on hold at some point during their …

The holidays are sure to guarantee packed shops, crowded malls, and busy shopping lanes. As early as now, people are beginning their holiday shopping for …