Category: Phone Message On Hold
The Essential Guide to Building a Customer Service Strategy
Top-notch customer service is essential for any business. Without an excellent customer service strategy, any business can go under. If you are a business owner, …
Dental On Hold Messages – How to Engage Valued Callers
Advertising is expensive and time-consuming, so dental clinics should take advantage of time with their patient as much as possible. Here are some ways to …
Vet Clinic On Hold Messages: How to Engage & Relax Callers
No one likes to be put on hold. It’s one of the single most annoying experiences that you can have over the phone. Even if …
The Value in Professional On Hold Messages Compared to Recording Yourself
Introduction: What if we tell you that ordinary phone recordings can potentially make you lose up to 90% of your callers? On the other hand, …
How to Use Humour in Your On hold Messages for Maximum Engagement
Humour is an active ingredient to spice up life. It provides stress relief, diffuses anger and conflict, triggers the release of endorphins, and helps you …
How to Handle Extended Telephone On Hold Wait Times
When you’re running a business, one of the first things you’ll learn is the importance of taking care of your callers. You should be able …
How Telephone Hold Messages Can Raise the Caller Experience
Whenever someone calls your business, the ideal scenario is to have a real person answer as quickly as possible. It is not always going to …
Creating On Hold Messages That Cater to Specific Industries
Many businesses have taken the opportunity to engage more effectively with customers using their telephone on hold messages. However, instead of a generic on hold …
The Dangers of Silence On Hold
What’s Wrong with Silence? Just imagine that you are calling a particular company, and then they put you on hold. While waiting, there’s just silence …
Leading Strategies to Reduce the Average Time Your Callers Are On Hold
Read some Amazon reviews, and you may notice a trend involving customer service. Great customer service can help increase your ratings. And part of providing …
