Category: Phone Message On Hold

Staff gathering around in an office to review their A/B on hold message campaign testing.

How to A/B Test On Hold Messages with Call to Actions

Get the edge on your competitors and ensure your on-hold messages resonate with customers by using these unique and compelling marketing tips for A/B testing. ...
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Top Questions to Ask your On Hold Message Supplier

Telephone on hold messages are a must for most businesses these days. Not only do these services allow you to capture current and potential customers ...
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How To Profile Target Customers For Measurable Audio Marketing

Besides visual elements, sound is a powerful tool to help your business reach target customers. Voice and music have a huge impact on the emotions ...
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A male and female office worker reviewing a customer service strategy.

The Essential Guide to Building a Customer Service Strategy

Top-notch customer service is essential for any business. Without an excellent customer service strategy, any business can go under. If you are a business owner, ...
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Two male dentists in a dental clinic looking at a screen.

Dental On Hold Messages – How to Engage Valued Callers

Advertising is expensive and time-consuming, so dental clinics should take advantage of time with their patient as much as possible. Here are some ways to ...
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Picture of a vet providing care to a cat.

Vet Clinic On Hold Messages: How to Engage & Relax Callers

No one likes to be put on hold. It’s one of the single most annoying experiences that you can have over the phone. Even if ...
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The Value in Professional On Hold Messages Compared to Recording Yourself

Introduction: What if we tell you that ordinary phone recordings can potentially make you lose up to 90% of your callers? On the other hand, ...
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Add humuor to improve the calling wait experience.

How to Use Humour in Your On hold Messages for Maximum Engagement

Humour is an active ingredient to spice up life. It provides stress relief, diffuses anger and conflict, triggers the release of endorphins, and helps you ...
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How to Handle Extended Telephone On Hold Wait Times

When you’re running a business, one of the first things you’ll learn is the importance of taking care of your callers. You should be able ...
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How Telephone Hold Messages Can Raise the Caller Experience

Whenever someone calls your business, the ideal scenario is to have a real person answer as quickly as possible. It is not always going to ...
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