Category: Phone Message On Hold

A male and female office worker reviewing a customer service strategy.

The Essential Guide to Building a Customer Service Strategy

Top-notch customer service is essential for any business. Without an excellent customer service strategy, any business can go under. If you are a business owner, …

READ MORE
Two male dentists in a dental clinic looking at a screen.

Dental On Hold Messages – How to Engage Valued Callers

Advertising is expensive and time-consuming, so dental clinics should take advantage of time with their patient as much as possible. Here are some ways to …

READ MORE
Picture of a vet providing care to a cat.

Vet Clinic On Hold Messages: How to Engage & Relax Callers

No one likes to be put on hold. It’s one of the single most annoying experiences that you can have over the phone. Even if …

READ MORE
microphone-in-voice-recording-studio

The Value in Professional On Hold Messages Compared to Recording Yourself

Introduction: What if we tell you that ordinary phone recordings can potentially make you lose up to 90% of your callers? On the other hand, …

READ MORE
Add humuor to improve the calling wait experience.

How to Use Humour in Your On hold Messages for Maximum Engagement

Humour is an active ingredient to spice up life. It provides stress relief, diffuses anger and conflict, triggers the release of endorphins, and helps you …

READ MORE
telephone waiting times

How to Handle Extended Telephone On Hold Wait Times

When you’re running a business, one of the first things you’ll learn is the importance of taking care of your callers. You should be able …

READ MORE
angry_telephone_caller

How Telephone Hold Messages Can Raise the Caller Experience

Whenever someone calls your business, the ideal scenario is to have a real person answer as quickly as possible. It is not always going to …

READ MORE
Creating On Hold Messages That Cater to Specific Industries

Creating On Hold Messages That Cater to Specific Industries

Many businesses have taken the opportunity to engage more effectively with customers using their telephone on hold messages. However, instead of a generic on hold …

READ MORE
The Dangers of Silence On Hold

The Dangers of Silence On Hold

What’s Wrong with Silence? Just imagine that you are calling a particular company, and then they put you on hold. While waiting, there’s just silence …

READ MORE
Leading Strategies to Reduce the Average Time Your Callers Are On Hold

Leading Strategies to Reduce the Average Time Your Callers Are On Hold

Read some Amazon reviews, and you may notice a trend involving customer service. Great customer service can help increase your ratings. And part of providing …

READ MORE

evolve your business with tailored audio marketing

Scroll to Top