Category: Phone Message On Hold
How Telephone Hold Messages Can Raise the Caller Experience
Whenever someone calls your business, the ideal scenario is to have a real person answer as quickly as possible. It is not always going to ...
May 15, 2019
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Creating On Hold Messages That Cater to Specific Industries
Many businesses have taken the opportunity to engage more effectively with customers using their telephone on hold messages. However, instead of a generic on hold ...
April 15, 2018
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The Dangers of Silence On Hold
What’s Wrong with Silence? Just imagine that you are calling a particular company, and then they put you on hold. While waiting, there’s just silence ...
February 20, 2018
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Leading Strategies to Reduce the Average Time Your Callers Are On Hold
Read some Amazon reviews, and you may notice a trend involving customer service. Great customer service can help increase your ratings. And part of providing ...
December 4, 2017
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Creating On Hold Messages that Convert
No one likes to be put on hold, especially your customers. But it’s nearly impossible to always have someone readily available to answer each call ...
December 5, 2016
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How to Maximise Inbound Call Sales
As any marketer knows, an outbound call (originating from the office to the potential customer) isn’t exactly a very effective way of marketing. The painful ...
October 18, 2016
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Points to Include in a Hotel’s Phone “On Hold” Message
For people who try to call hotels, it’s a very common experience to be placed on hold. In fact, if you’re running a hotel you ...
December 15, 2015
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Why You Should Reference Your Website on Telephone On Hold Messages
When a customer calls your hotline, it’s likely if you’re running a busy operation that they’ll be put on hold at some point during their ...
March 13, 2014
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Maximising Outreach for the Holidays with Powerful Phone On Hold Messages
The holidays are sure to guarantee packed shops, crowded malls, and busy shopping lanes. As early as now, people are beginning their holiday shopping for ...
December 12, 2013
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Ways Professional on Hold Messages Help Improve Your Image
At any time of the year, many companies have a deluge of customers calling them in order to inquire about services and products. And not ...
December 6, 2013
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